Objective – This course is delivered in a practical, pragmatic way. Learn lean manufacturing applied to information technology programs and projects. Learn to reduce waste, reduce costs, reduce technical errors, speed time-to-value of IT. Create an agile organization able to respond faster and more aligned to customer needs. By applying lean concepts to IT, an organization is able to review the IT operations, processes, risks, how the organization is aligned to deliver IT value, costs, productivity and metrics and create a structured continuous improvement program.

Program – 3 days, from 8AM to 5PM; 1 break in the morning; 1 break in the afternoon and one hour lunch.

Target audience – Directors, managers, professionals working with and in information technology in any industry. Professionals interested having problems with IT performance, IT delivery capabilities, IT quality, IT costs, IT productivity and IT risks.

Day 1 – Realizing the Value of Lean

Elimination of waste
Continuous improvement – Kaizen and 6-sigma
Economic impact of lean
How IT can benefit from lean

Day 2 – Applying Lean Concepts to IT

Challenges of traditional IT
Lean IT project management
Lean enterprise resource planning (ERP)
Lean customer relationship management (CRM)
Lean product lifecycle management (PLM)
Lean software development
Lean IT integration

Day 3 – Lean IT and continuous improvement

Evolving the IT organization
IT metrics and key performance indicators
The human factor in lean
IT governance and policies
Common IT problems that impact lean

• Online
• In Campus

• $597,00

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